Troubleshooting MainWP
How to use Child Site response to troubleshoot connection problems
Last modifiled: April 18, 2024 Category: Troubleshooting MainWPIn most cases, when you try to connect a new child site to your MainWP Dashboard, but some security layer (such as security plugin, server firewall, or cloud proxy firewall) blocks this request, your MainWP Dashboard will show a generic error message, telling that the MainWP Child plugin is not… Read more...
Deleting plugins and themes not working on the WP Engine hosted Child Sites WP Engine hosting
Last modifiled: April 18, 2024 Category: Troubleshooting MainWPIf you are not able to delete plugins or themes on your child sites that are hosted with the WP Engine via your MainWP Dashboard, it is due to the WP Engine platform configuration. Solution To fix this, please contact the WP Engine Support Department and ask your support agent… Read more...
All Child Sites disappeared from my MainWP Dashboard
Last modifiled: April 18, 2024 Category: Troubleshooting MainWPIf you notice that all your child sites are missing from the Manage Sites table, it is more than likely that your database got corrupted, and it needs to be repaired. First, check and make sure that the ANSI_QUOTES MySQL mode is not enabled on your Database. To do that,… Read more...
MainWP Dashboard not sending emails
Last modifiled: April 18, 2024 Category: Troubleshooting MainWPThe most common reason is that your hosting server is not configured to use the PHP mail() function. Another reason is that many email service providers use a variety of tools to reduce email spam. Sometimes the email is sent out by WordPress, but it never even makes it into… Read more...
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